Nuverra Environmental Solutions

  • Dispatcher (Dickinson)

    Job Locations US-ND-Dickinson
    Posted Date 3 weeks ago(11/30/2018 1:31 PM)
    ID
    2018-1332
    # of Openings
    2
    Category
    Operations
  • Overview

    Nuverra has an immediate opening for a Dispatcher (Night Shift or Day Shift available) at our Dickinson, North Dakota location. If you are eager to work for a leader in the industry, with years of proven success, and if you are a reliable and dedicated professional then Nuverra has a home for you.

     

     

    What we have to offer you…

    Compensation and Benefits:

    • Generous pay – based on skills and experience
    • Amazing 5 Days On/ 5 Days Off Schedule
    • Direct Deposit
    • Paid Time Off (PTO)
    • THE BEST-Extensive benefit package -major medical, dental, vision, life insurance, disability
    • Company provided EAP (Employee Assistance Program)
    • 401k w/Company match
    • PLUS SO MUCH MORE!!!!!

    Qualifications

    What you need to apply…

    Qualifications:

    • Two (2) years prior Dispatch experience strongly preferred
    • Must have a valid driver’s license
    • Ability to read and interpret safety rules, operating and maintenance instruction and procedure manuals
    • Ability to use personal computer/computer terminal to input data and process information
    • Well organized, able to multi-task and has strong decision-making skills
    • Possess a valid driver’s license and a history of safe driving as exhibited by state MVR report
    • Three (3) years prior commercial driving experience strongly preferred
    • 3 years of customer service experience preferably in the industry.
    • Positive attitude and high energy
    • Strong communication skills; written and verbal
    • Enjoys rapid pace and changing work environment
    • Knowledge of DOT requirements and regulations.

    Nuverra is an equal employment opportunity (EEO) employer. Nuverra provides opportunities in all aspects of employment on the basis of business need, job requirements, and individual qualifications, without regard to a person’s age, race, color, national origin, sex, religion, disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. Nuverra also provides reasonable accommodations to qualified individuals with disabilities. Please advise Nuverra if you require an accommodation in the application process.

    Responsibilities

    Essential Job Functions and Responsibilities:

    • Coordinate and manage the most efficient loads to remain cost effective as a company
    • Route trucks and drivers on a daily basis and determine the best delivery methods
    • Offer as single point of contact for drivers
    • Responsible for same-day and/or emergency routing of deliveries to customers
    • Communicate Road Closures, accurate directions and other information as needed
    • Must identify and evaluate any special needs for each load and always follow with offer for any other services
    • Process orders in a timely and efficient manner such as (but not limited to) taking orders over the phone and/or computer, filling orders, preparing orders to be shipped, and log daily sales and review invoices for accuracy before they go to processing
    • Will also review daily driver reports for accuracy
    • Ensure accidents, injuries and incidents are reported and handled properly
    • Coordinate availability of trucks with Mechanics
    • Following up with drivers on expired or coming due documents and requirements, such as DOT physicals, license, and OSHA 10-hour
    • Possess a broad knowledge of products and their features and benefits. Assist with sales quotes and making sales calls
    • Develop and maintain positive customer relationships and represent the company in a professional manner at all times; listen to and resolve customer complaints
    • Pprovide feedback to supervisor regarding customer complaints or issues on pricing, quality, credit, and the like
    • Communication with drivers on delivery status.
    • Work cooperatively as part of a team to efficiently meet customer needs; performing additional duties as requested by supervisor
    • Must be able to work various shifts and/or rotating shifts, or extended hours

    This description is not intended to be an all-inclusive list of duties and responsibilities of the position. Incumbents will be required to follow any other job-related instructions and duties outside of their normal responsibilities as assigned by their supervisor. 

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